Safety

Your Safety Comes First

Tools and checks that protect riders and drivers on every single trip.

Driver verification

Drivers complete identity and document verification before they can accept ride requests.

Vehicle information

See the vehicle make, model and plate details before you get in.

Live ride tracking

Follow your trip on the map from pickup to destination in real time.

SOS alerts

Raise an emergency alert to Arigo operations when you need urgent help.

Trip sharing

Share your live trip with family or friends so they can follow along.

Emergency contacts

Save trusted contacts for quick access during a trip.

Ride PIN

Confirm you are in the right vehicle with a secure trip PIN.

Support

Reach the Arigo team in-app when something needs attention.

Reporting

Report a safety concern and we will follow it up.

In an emergency

Help is a tap away

During a ride, the Safety Centre gives you fast access to the tools that matter most. Share your trip, reach your emergency contacts or raise an SOS alert to Arigo operations.

  • Share your live tripSend a tracking link to someone you trust.
  • Alert your contactsReach saved emergency contacts quickly.
  • SOS to operationsFlag an emergency to the Arigo team.
  • Report and follow upLog an issue and track the resolution.
Safety checklist
  • Check the driver and vehicle details match the app before you get in.
  • Confirm the ride PIN with your driver.
  • Share your trip for late-night journeys.
  • Use the in-app tools if anything feels wrong.
Trust

A community built on verification

Arigo Rides verifies drivers and vehicles so both sides of every trip can travel with confidence.

Verified drivers
Live tracking
Trip sharing
Support
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